Employees are the most important asset at any company’s disposal. Their input will go a long way to determining the firm’s overall output levels. When they perform at the optimal level, everything from productivity to client satisfaction will soar.
However, it’s not only a bad worker who will blame their tools if they’re not supported by the right facilities. So, when you intend to introduce new tech solutions into the business, you must ensure that the decisions will encourage the team to achieve more. Here are 10 business tech solutions that will deliver the results you crave.
Top 10 Business Tech Solutions
1| VoIP Tech
Great communication sits at the core of any successful business. Face-to-face interactions are at an all-time low. So, supporting your team with quality telephony solutions is key. VoIP offers a range of benefits for your workforce and company. Reliable connections, low international costs, and the chance to pick any phone number can all bring positive results.
Upgrading the telephony systems with the introduction of VoIP technology and better hardware is ideal for all teams. Customer care teams, receptionists, and sales departments are just three of the key beneficiaries. Improved communication tech will aid in-house links as well as those with customers, leads, and suppliers.
VoIP tech and telephony can be further supported by team messaging Apps. by keeping all team members on the same page, efficiency will see a dramatic upturn. Better still, it’ll enable you to reduce the length of team meetings – or potentially lose them altogether.
2| Project Management Solutions
Promoting clear communication provides a solid foundation to build upon. For the best results in business, though, you must also ensure that projects are completed without delays or mishaps. Modern business tech solutions that promote smooth collaborations will enable your team to achieve more. Both individually and collectively.
The best project management solutions should use cloud computing for real-time interactions. This allows colleagues to work on a document or file simultaneously. Likewise, automated updates within task management workflows keep everyone in the know. This reduces the time spent waiting around for colleagues due to miscommunication.
By keeping projects on the right track at all times, the workforce should be more engaged with the work. Motivation levels can benefit from the competitive edge of wanting to outperform colleagues. The tools will make management and tracking easier too.
3| Staff Training Solutions
Modern business tech solutions can enhance workflows and improve the company’s output in many different ways. Manufacturing, order fulfillment, sales, and admin are just some of the areas where major improvements can be seen. The latest and greatest tools automate a range of processes while boosting speed and accuracy. But only when they are used well.
Consequently, business tech solutions that look to level up your staff are highly advised. Corporate Coach Group online courses help employees become better equipped to deal with ongoing tasks. From leadership to time management and organization, the new talents will help employees achieve more. Online and offline.
As well as courses to develop better workers, you should think about training for specific work tasks. For example, if you introduce a new type of software, you should ensure that all relevant employees can use it correctly. Only then can you see its full potential in action.
4| Marketing Analytics
While employees serve many purposes, your workforce’s ultimate task is to generate revenue for the firm. Successful marketing strategies are easily among the most vital tools for making this happen. While workers may have immensely creative ideas and campaigns up their sleeves, it’s vital that you remove the guesswork.
Data-driven decisions will ensure that you gain the best engagement levels and see the best ROI. Analytical tools can be used for PPC campaigns and social media campaigns. When used in conjunction with A/B testing, your sales teams will soon boast a clear understanding of which methods work best. Focusing on those will give the brand a far better shot at success.
Furthermore, marketing analytics can be split by demographics. Whether it allows your employees to target different audiences or simply identify the target market doesn’t matter. When the right tactics are used to target the right people, success is assured.
5| Advanced Point Of Sale Solutions
Attracting leads is one thing, but it counts for very little if it doesn’t yield conversions. The selling tactics and natural charisma of your sales teams can have a major influence on customer decisions. Still, the customer experience will also be influenced by the business tech solutions that are used throughout the transaction. You must not ignore this.
When working online, you’ll want to ensure that your eCommerce software can process multiple payment types. This can now include repayment plans through Klarna and other cardless credit systems. Losing sales simply because someone can’t complete the transaction would be nothing short of a disaster.
For in-store selling, you will want to consider mobile POS technology. This will put employees in a flexible position, allowing them to provide a better service to the customers. When linked to automated stock management and order fulfillment, the benefits are huge.
6| Customer Relationship Management Software
When your employee completes the initial sale, it feels like a major success story. However, sustainable results are only achieved when you secure loyalty. A dedicated customer relationship management (CRM) solution like Zendesk will empower the team. They can manage every aspect of the ongoing interactions with a client and use this info for greatness.
The information identified by a CRM can cover individual customer habits and demographical data alike. As such, you can make predictions on how to handle an individual’s case. Moreover, it will allow colleagues to pick up interactions. These range from the purchase histories to the customer care sessions that may have been used.
A CRM strategy can boost retention, satisfaction, and revenue while also introducing cross-selling. The fact that your employees will gain this info in an automated fashion can only make them better sellers. Your entire business model will improve as a result.
7| Automation Solutions
Humans will always play an integral role in business. After all, you need people to manage computers, machinery, and equipment. Likewise, you need decision-makers to determine how the company should evolve. Nonetheless, the role of technology continues to grow. Thanks to AI and machine learning, automation can now be used to complete many tasks.
Automation can handle everything from building products to handling finances or stock orders. In fact, there are now entire factories that run without on-site workers. Regardless of how far your business needs to go with this concept, it will free workers up to focus their energies on other tasks. This can only take productivity to new heights.
There is no doubt that automated business tech solutions will continue to dominate the world for years to come. It will reach new industries and become more accessible for SMEs. Failure to introduce winning solutions ASAP will sadly see your company fall behind.
8| Green Tech Solutions
As a business owner, you will be aware of green business tech solutions. From using LED lights and greener packaging to having a fleet of EVs, there are many options. Many of the investments will save you money in the long run while boosting your brand image in the process. You might not think that it will influence employee productivity. But it will.
From energy-efficiency operations to responsible brand partnerships, workers will notice the updates. In the same way that consumers want to align with brands like them, workers want to feel pride in the firm. By showing that you care about the planet, you will achieve this goal. And it provides yet another incentive for them to stay engaged and motivated at all times.
Green business tech solutions can use automated functions, such as motion-detecting lights. Simply working with a courier that uses shared truck space to reduce the carbon footprint can work wonders. It should remove any guilt you personally feel about running an SME too.
9| Wearable Tech Solutions
Wearable technologies have become a big part of our daily lives. As a business owner, you may be wondering how it can improve your workforce. However, tracking health and fitness elements will promote their physical wellness. In turn, this can boost their mental wellness, which leads to improved workflows. It’ll also boost the employer-employee bond.
A wide range of wearables can be selected, such as Apple Watches. Meanwhile, a Hidrate Spark smart water bottle and app remind them to stay hydrated. Given that even a 2% drop in hydration impacts mental performance, it’s a very smart investment for business owners. Any fitness wearables can introduce competitive fun between colleagues too.
Wearable tech probably won’t directly impact work tasks. But the influence on workflows as a whole can be huge. For a relatively small investment, you can generate a great response from your entire team. If nothing else, treating them fairly boosts the atmosphere.
10| Security Features
There are many reasons to upgrade your company’s security business tech solutions. The benefits include protected client data as well as the avoidance of downtime or reputational damage. So, it’s in your best interests to integrate better business tech solutions due to the direct impacts on the company. Still, the added rewards related to employee productivity should not be forgotten.
Workers are only human. So, if their minds are preoccupied with fears about the security of premises and data, it’s harder to work. In addition to digital security measures, you can make a clear display of care with CCTV cameras and access entry points. When supported by safety features like fire extinguishers, workers will feel a lot safer.
Advanced security systems can be linked directly to emergency teams. Meanwhile, data protection can be managed by outsourced IT. with a robust system and strategy in place, your team will have clearer mindsets. In turn, their work should show major improvements.
Read our Business Solutions Guide